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Showing posts with label technical support. Show all posts
Showing posts with label technical support. Show all posts

Thursday, 11 February 2010

Computer Repair Services to Enhance Your Computer Performance

Posted on 00:31 by Unknown
If the speed of your computer is slow and you are looking out for computer repair shop that can fix your computer to make it healthy once again. Give these methods a try to fix your computer yourself.

The most common reason for computer slowdown can be malicious software, disk management and the Startup Menu, filled with the programs in which the launcher have been installed in the taskbar to run when the computer boots up.

Cleaning the Startup

Using Microsoft configuration tool, you can see the programs loaded in Startup. To use this, click start, Run. In the box provided, type "msconfig" and click OK. This will open the tab marked Startup. In Startup, examine the programs that are checked. The important programs that have been loaded in Startup are security and anti-virus programs. Un-checking the other programs will speed up the computer, since the computer doesn't have to stop and load all the extra program launchers. If you find there is a need to add any program back to Startup, repeat the process to add the required programs.

Note: If some of the important programs are unchecked by you, they will be restarted when you boot the computer.

Malicious Software

Viruses, spyware and malicious software can severely damage the essential files and slowdown the performance of your computer. Computer viruses are basically spread by e-mail attachments in e-mail messages or instant messaging messages. Therefore, it is always recommended to open an e-mail attachment you are sure of.

To prevent your computer against viruses, it is quite important to keep your computer upgraded with latest updates and antivirus tools. You should always be informed about the recent threats and take some precautions like, run your computer as a standard user and follow some basic rules while surfing the Internet, downloading files and opening attachments.

Disk Management

For the proper functioning of your computer, some of the free space should be available in the disk. Removing some of the unused or forgotten programs, using Add/Remove Programs under the Control Panel, can enhance the performance of your computer. Running Disk Cleanup and Disk Defragmentation, located in All Programs, Accessories, System Tool menu, can also boost the performance by consolidating files, giving more space on your hard drive.

These technical support tips help you to repair your computer yourself and enhance PC performance.

Source: Computer Repair Services to Enhance Your Computer Performance
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Posted in computer optimization, computer repair, online computer repair, tech support, technical support | No comments

Wednesday, 16 September 2009

How to Permanently Delete Files from your Computer

Posted on 22:21 by Unknown

Hitting Delete button or emptying your recycle bin does not attain the files you deleted non-recoverable in your operating system. In fact, it is quite cushy and simple to better the files.

Files you deleted strength be there for years after you deleted it in flooded or conception of it. The "Blank" hard drive intends expanse is not rattling blank. It is meet older deleted files inactivity to be overwritten.

There are structure you can attain the files be permanently deleted and non-recoverable.

• First end what you are disagreeable to do. Wipe the "blank" hard drive intend expanse to attain the file unrecoverable.

OR

Delete a single file to attain it unrecoverable.

• Upon determining what you requirement to do meet the aright unification beneath and download the program. The File Shredder can do both, but you can see for added digit by temporary the ordinal link. After establish move the information and move the process.

• “Scrubbing" the”blank" expanse of the hard drive will verify a patch depending on the filler of the hard drive.

To delete single file you can either open the information or superior the file.

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Thursday, 10 September 2009

How to Install Hard Drive in your Computer

Posted on 23:52 by Unknown

Adding a additional hard drive gives a lot added accumulator and with gigabyte admeasurements there's added than abundant amplitude to abundance whatever you wish on it. Some of today's software applications are absolutely ample and charge the added amplitude to accumulate them on.

- Step 1

First abolish the awning of the computer and locate an alone bay drive. If this is a additional hard drive leave amplitude amid the two drives so air can calmly circulate. Next locate the jumper pin if this is an accessory hard drive again set the jumper pin as bondservant if it is not an accessory hard drive again set it to master.

- Step 2

The cable that attaches to the drive needs to be amid accurately by abutting A into the motherboard, the bondservant and adept access in their corresponding places this cable is alleged an IDE which stands for "Integrated Drive Electronics". Accomplish abiding to bung in the connecter about-face to the hard drive.

- Step 3

Lastly analysis and accomplish abiding that the jumper pin is set to the actual ambience adept or bondservant and amend that the cable is appropriately installed to the motherboard and hard drive drive. Always bifold analysis to accomplish abiding aggregate is appropriately in its place. Again alter the awning and if this is a accessory drive it will be accustomed if booting up. If this is the alone drive again an operating system it will charge to be installed. Analysis to accomplish abiding that your drive shows up in Windows or added operating arrangement by beat on My Computer or added agnate figure and your drive should appearance up it will be assigned the next accessible letter to the drive.

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Monday, 31 August 2009

How to Restore Your Laptop Computer

Posted on 22:21 by Unknown

If you're like a lot of of us, sometimes your computer will blast or just benumb up on you. This is frustrating. If you have data backed up on disc, again you are in acceptable shape. However, abounding humans do not aback up their files. If not, the next Step is to restore your computer to it's aboriginal branch setting.

-Step1

I will use the Acer Aspire laptop computer for example. Each laptop harder drive has a hidden amplitude for abating your computer. If your computer will not get accomplished the user assurance on there are a brace of things to try to restore your computer. Unfortunately, you will lose all of your advice that you had on their above-mentioned to the accretion process. Pictures, documents, etc.

This is a acceptable acumen to accomplish abiding that you accomplish aback up discs for your computer.

- Step 2

Use your User's Adviser for your accurate archetypal if you still accept it. Another acceptable affair to accumulate around.

Find the area in your adviser book on arrangement recovery/restore. For the Acer Aspire, to activate the accretion process, artlessly restart the system. If you are at the point area you cannot log on and bang the restart button, just about-face the computer off. Once the computer is absolutely off, about-face it aback on. While the Acer logo is on the screen, columnist the Alt key and the F10 key simultaneously. This will activate the accretion process.

- Step 3

Once the awning goes atramentous you will be prompted to complete the accretion with onscreen instructions. Once this action is done, your computer will restart and Microsoft Windows will alpha over as if you had just bought the laptop.

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Wednesday, 15 July 2009

Microsoft plans free, online version of Office

Posted on 00:16 by Unknown

Everyone predicted Microsoft Corp. wouldn't yield continued to blaze aback adjoin Google Inc.'s latest attack into its home turf.

It took beneath than a week.

On Monday, Microsoft said it would action a chargeless adaptation of its accepted Microsoft Office software apartment that would run on the Internet.

The Redmond, Wash., aggregation didn't acknowledgment its archrival by name, but analysts saw Monday's move as a action by Microsoft to assure one of its a lot of assisting businesses adjoin Google, which already dominates the Internet seek market.

The Web-based adaptation of the Office apartment will be accessible next year.

"Microsoft was affected to accommodate a chargeless product" as an acknowledgment to Google Docs, a apartment of free, browser-based certificate and spreadsheet alteration software, said Sheri McLeish, an analyst with Forrester Research. "It's a actual aggressive bazaar out there, and this was Microsoft's befalling to one-up Google by alms a abundant bigger product."

The announcement, fabricated at Microsoft's developers appointment in New Orleans, is the latest tit-for-tat in an acute antagonism amid the two technology giants.

The Mountain View, Calif., seek behemothic said endure anniversary that it would advance an operating arrangement advised to allure users abroad from claimed computers, area Microsoft is ubiquitous. Google's Chrome OS and software would run on the Internet, area Google has a advantageous allotment of the Web audience.

Last ages Microsoft arise Bing, its acknowledgment to Google's accepted seek engine.

By giving abroad versions of its Microsoft Office software, Microsoft risks cannibalizing one of its a lot of assisting products. The company's business software division, which includes Office, fabricated $9.3 billion in accumulation from $14.3 billion in sales during the aboriginal three abode of its 2009 budgetary year. The assemblage aswell has acquirement from added software applications and casework such as Microsoft Exchange, but the aggregate of its sales comes from Office, which includes the Word and Excel applications.

About 80% of companies afresh surveyed by Forrester use Microsoft's Office. Beneath than 8% use added certificate alteration software, including IBM Corp.'s Lotus Symphony, Sun Microsystems Inc.'s StarOffice and Google Docs.

For Microsoft, the acute is to advance its dominance, according to Melissa Webster, an analyst with IDC. She said a contempo analysis begin that about anybody who acclimated Web-based certificate alteration software such as Google Docs aswell acclimated Microsoft Office.

Many, for example, actualize a certificate application Excel, again upload it to the Web to allotment with colleagues, who may apprehend and adapt the spreadsheet application a Web-based affairs such as Zoho Sheet or Google Docs.

"Web-based accoutrement are not demography allotment abroad from Microsoft's desktop Office suite," Webster said. "But to the admeasurement that these articles are complementary, Microsoft needs to get in the game. They accident accident users as humans get added adequate application Web-based tools. And they accident accident their edge."

Microsoft's accumulation artefact administrator for Office, Chris Bryant, said its barter were more application the Web to allotment and adapt documents.

"It's something our users accept said they'd like," Bryant said. "Customers are cogent us they apprehend to use the Web-based applications as assembly to their desktop software."

Bryant beneath to outline how Microsoft would accomplish money with the move, but hinted that business models could cover commercial and fees for exceptional casework such as online accumulator of ample files.

The chargeless versions will not cover all the appearance of the desktop software, priced amid $70 for a basal apprentice adaptation and about $350 for the able version. For the accessible software apartment Office 2010, Microsoft affairs to let users adapt video in PowerPoint and dispense images in Microsoft Word -- appearance that would be bare in the chargeless versions.

Investors didn't arise to be anxious about Microsoft's proposed giveaway. On Monday its shares acquired 84 cents, or 3.7%, to abutting at $23.23.

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Monday, 6 July 2009

What’s new in Windows 7?

Posted on 19:57 by Unknown

So far, I feel that Microsoft Windows 7 has had a appealing simple ride, both by tech pundits and tech enthusiasts. People who see and get a adventitious to absorb time with Windows 7 assume to like the operating system. There are even Mac admirers out there accommodating to accept that Windows 7 is appealing good. But let’s yield the gloves off and get down to the nitty-gritty and appraise a catechism that anyone who is because advance an OS should be allurement themselves - What’s absolutely new in Windows 7?

Before we go on, acquiesce me to analyze what I beggarly by new. I attending at an OS as a springboard for added applications, but a lot of avant-garde OSes can, and do, go above that and action the user a bulk of appearance to accomplish accomplishing what you wish to do easier. So, the catechism that I affectation with commendations to Windows 7 is what new appearance does the OS accompany to the table that you can’t acquisition in added OSes, or couldn’t add calmly application third-party apps. Or, to put it addition way, we’ll try to amount out what the absolute advantages are of advance your accepted OS to Windows 7.

As the base for analytical new features, I’m traveling to use Microsoft’s own Windows 7 What’s New pages as a reference. For accessibility I’ll accumulation calm some of the appearance listed.

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Monday, 15 June 2009

YouTube – Now in Twitter, Google Reader & Facebook

Posted on 03:08 by Unknown

Finally YouTube has allowed sharing uploaded videos on many online services

I have been waiting for YouTube’s latest move for quite some time. The most popular video-sharing site in the world has launched a new feature. The service has further simplified the way users can share their uploaded material.

From now on users will be able to use their recent videos within various other services on the Internet such as Twitter, Facebook, and more. Though the feature is only applicable to new videos, it could become available for all your favorite clips sooner than expected.

Hmm... A real good move made by YouTube indeed.

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Thursday, 4 June 2009

Bing’s 5 Features that give it a shot against Google

Posted on 00:59 by Unknown

Finally Microsoft has launched its most awaited search engine, Bing in the market. It's a fitting image given Microsoft's desire to lift search off what it considers the ground level. In a speech last week at the unveiling of Bing, Microsoft CEO Steve Ballmer called current search one-dimensional and said Bing will help people "find information quickly and use the information they've found to accomplish tasks."

The software giant plans to do this by categorizing results according to best match and not popularity, and also by pulling related searches and information that's buried in a site onto the results page. Microsoft vows to display more information on the page in a more organized way than the competition (i.e. Google).

Google is a dominant force in search, with a market share of 64%, according to comScore's April search rankings.

If Microsoft has any chance of reducing Google's lead, it will be through Bing's organization of information and images on the results pages and by helping people find local restaurants, book flights, shop for a digital camera or find treatments for the flu better than Google.

Also, aggressive marketing will help. Microsoft plans to invest close to $100 million in an advertising campaign for Bing.

But what are the specific features on which Microsoft is banking its search, excuse me, "decision" future? Here are five features that Microsoft hopes will make Bing a household verb.

Explorer Pane

To show more information on the results page, Microsoft uses what's called an Explorer Pane in Bing. It's a navigation menu that runs down the left hand column of the page that offers different categories depending on your search. For example, if your search word is "Boston", in addition to the list of links on the main page, automated categories appear in the Explorer Pane such as Map, Tourism, Attractions, Restaurants, Weather and Images. If the search term is "Barack Obama", the categories under the Explorer Pane are Images, Biography, Family, Library, Interview and Timeline.

Underneath these so-called Quick Tabs in the Explorer Pane are subcatgories "Related Searches" and a "Search History" of your most recent search terms.

Categorized Search Results

Another feature meant to keep searches organized is Bing's categorized search results, which takes the categories from the Explorer Pane and uses them as headings to break up the search results on the center page into groups.

A search for Barack Obama returns images across the top accompanied by what Bing thinks are the most relevant links below. These links are not sorted or categorized. But the links below that are grouped into sections with the headers Barack Obama's Biography, Barack Obama's Family, Barack Obama's Library, Barack Obama's Interview, and Barack Obama's Timeline. These headers a clickable and link to additional sites related to the subject.

Quick Previews/Hover

When you hover the mouse over a small orange dot to the right of links on a results page, a box appears with a text-based summary of what's on that site. The preview box may also include links to other parts of the site or at least a "Go to this Page" link.

Here, Microsoft aims to speed up access to the information people want. Microsoft's research has shown that 42% of searches require refinement, and 25% of clicks are the back button.

New Video Search

The user interface for Bing's Video search has been tweaked to simplify the grouping of videos from content providers such as Hulu and YouTube.

You'll see a few differences between Bing and Google when it comes to video. One is the layout. Bing video results spread across the page while Google's run down the left side. Click a small video icon in Bing -- small video icons in Bing start playing when you mouse over them. Google does not have this feature -- and the video plays in full across the top of the page. Google plays full videos on the right side of the page.

Also, Bing allows you to search for videos by length, screen size, resolution, and source, which includes content providers Hulu, YouTube, ESPN, MTV and of course MSN. Google does not provide this type of search for video.

Airfare and Hotel Search

Microsoft support is using its 2008 acquisition of Farecast to try to surpass Google on airfare and hotel search. Farecast provides a tool that compares airfares by using an algorithm that recommends the best time to buy tickets. The Farecast technology is integrated with Bing search results so airfare deals are displayed on the page.

Farecast also works with hotel reservations and can be used to display hotel "deals" on the page when you search for hotels in a particular city. Microsoft says Bing, using the Farecast technology, estimates the going rate of a room at a certain hotel and compares it to the price being offered to figure out if it's a deal.

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Tuesday, 26 May 2009

The all new Google Chrome 2.0

Posted on 05:20 by Unknown

Google has upgraded its Chrome 2.0 Web browser from being in test mode (beta) to its final version ready for download and general use. With this latest update, compared to early beta 2.0 releases of the browser, Google adds new features including full-screen mode, an improved new tab page, and the support for auto-fill of text within Web page forms.

Google says if you already are running Google Chrome  browser will be automatically updated to the final 2.0 release "soon." Otherwise, to download the latest version you can get it directly from the Google Chrome download page.

This update comes six months after Google announced the final version of Google Chrome 1.0. Google Chrome 2.0 was first previewed in January in beta form. Google developers say they have squashed over 300 bugs from earlier Chrome 2.0 beta releases. Google is also touting this latest version of Google Chrome as "faster than ever" able to render JavaScript-heavy Web pages 30 percent faster than it previous version of Chrome. (see releated: Google Chrome Is Fastest Browser in Site-Loading Tests)

Here are the new features introduced on Thursday with the final Google Chrome 2.0 release:

Improved New Tab Page: Give you the ability to remove thumbnails from the New Tab page. This allows you to, as Google put it: "hide that embarrassing gossip blog from the Most Visited section."

Full Screen Mode: In this mode you can hide the title bar and the rest of the browser window by hitting F11 or selecting the option in the Tools menu.

Form Autofill: This feature, a staple in Internet Explorer and Firefox, auto-fills text boxes in Web page forms with information you've previously entered.

Google released a short video outlining the latest improvements to the final release of Chrome 2.0.

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Friday, 22 May 2009

Second Google phone in Australia next month

Posted on 05:33 by Unknown

Australian users will soon be able to buy a second version of the already popular Google phone, with mobile service provider 3 saying it will offer the HTC Magic handset from mid-June. Meanwhile, computer manufacturer Acer will produce its own smartphone running on the open-source Android operating system.

 HTC will release its second device in Australia based on the Android operating system in mid-June, with 3 now taking pre-orders for the device.The device will feature wi-fi, Bluetooth and GPS capabilities, a 3.2-inch touch screen, a 3.2 megapixel camera with video recording capabilities, and a 2GB micro-SD memory card.Applications designed by Google on the phone include Google Maps, a suite of apps including YouTube views and Gmail, and access to the Android application marketplace. 

No pricing or usage plans have been released by 3, but it did announce that the device will only come in black. Acer's chief of its mobile phones division, Aymar de Lencquesaing, announced at the Reuters Technology Summit that the company will release a Google phone before the end of the year.Lencquesaing said the phone will be the company's only smartphone this year not to run on Microsoft's Windows Mobile operating system. Acer announced earlier this year that it was looking to enter the smartphone market, and introduced a number of devices as the first part of an attempt to capture 5% of the market within five years.

 The decision is a win for Google, whose Android operating system is being released on handsets from electronics manufacturers including Samsung and HTC.

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Monday, 18 May 2009

Windows 7’s Price is possibly an obstacle - DELL

Posted on 01:35 by Unknown

Windows 7 pricing is a possibly a barrier for some users, though in just about every other aspect the operating system is beating Vista."If there's one thing that may influence adoption, make things slower or cause customers to pause, it's that generally the ASPs (average selling price) of the operating systems are higher than they were for Vista and XP," Darrel Ward, director of product management for Dell's business client product group, said in a phone interview, referring to the various versions of the Windows 7 operating system that are expected to appear.

Ward continued. "In tough economic times, I think it's naive to believe that you can increase your prices on average and then still see a strong swell than if you held prices flat or even lowered them. I can tell you that the licensing tiers at retail are more expensive than they were for Vista. Windows 7 Professional is expected to be more expensive than Windows Vista Business, the version that Professional is replacing, he said. He also mentioned, "Schools and government agencies may not be able to afford (the additional cost). Some of the smaller businesses may not be able to enjoy the software as soon as they'd like".

Pricing aside, Ward said momentum behind Windows 7 is big compared with Vista. "When Vista came out we didn't have the motivation to do the types of services that we're doing now. We didn't have the clear customer demand for such services," he said. "We do have a visible number of customers, large and small, who are actually waiting for Windows 7 and who have already put plans in place to target the transition to Windows 7, they're asking Dell for help. That demand and this opportunity is stronger than it has been in the past," Ward said.

And Dell is already getting its service organization in gear for Windows 7. "Our professional service organization is beginning to structure service offerings specifically designed to help customers migrate their images, their applications, and their management infrastructure, security capabilities and so forth."

More than half of Dell's business customers are still using Windows XP and these customers will eventually have to upgrade, according to Ward. "XP cannot live forever," he said.

To help users migrate from XP to Windows 7, Dell supports the upcoming operating system's XP mode. "It's one of the things that Microsoft is doing that we think is helpful. Putting an instance of XP virtual machine in the higher end SKUs (models). This is another alternative for compatibility. We'll fully support that in our product and consulting services." he said.

Driver readiness is good, with some exceptions. "Driver readiness--it looks pretty healthy compared to the past. (There are) some things that haven't been worked out. The WHQL (Windows Hardware Quality Lab) drivers for AMT VPRO is a little behind," he said, referring to Intel's Active Management Technology, which allows remote access to PCs for security, maintenance, and management.

Generally, however, Windows 7 is much further along than Vista was at this stage, he said. "But if you look at the ecosystem enabling for Windows 7, it is much further along that it was at the same time for Vista," he said. 

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Thursday, 14 May 2009

iYogi Acquires Clean Machine Inc.

Posted on 05:26 by Unknown

iYogi, a global direct to consumer and small business remote technical support provider, today announced it’s acquisition of Clean Machine Inc, a provider of remotely administered PC security and performance management services. Clean Machine will operate as a separate brand under the iYogi services umbrella along with the recently lunched Support Dock (www.supportdock.com) and its comprehensive range of 24/7 technical support services for computers, printers, MP3 players, digital camera, routers, servers and more than 100 software applications. Larry Gordon, Founder of Clean Machine is appointed as the President of Global Channel Sales for iYogi.

iYogi will integrate technology and innovation that Clean Machine Inc. has developed for delivering an enhanced service experience by proactively managing the health and security for PC's and Apple Computers. This acquisition also broadens iYogi's access to key markets through Clean Machine's existing partnerships. Larry Gordon's past experience and successful track record will accelerate iYogi's expansion through his focus on global alliances.

Commenting on the acquisition of Clean Machine Inc., Uday Challu, CEO & Co-founder of iYogi, said,

"This acquisition will help iYogi to enhance our customer experience and extend our market reach to the millions of consumers that are challenged by the increasingly complex technology environment. Clean Machine's proactive maintenance and management of PCs in home and small business environment will be our launch platform for building the next generation of managed services for consumers."

"We are delighted to have Larry spearheading partnerships and global alliances for iYogi. His incredible experience in marketing, sales and building global alliances will help forge partnerships with retailers, multiple service operators, software publishers, original equipment manufacturers (OEM) and other such companies that are at the frontlines for managing tech support issues for consumers and small businesses", added Challu.

With more than 20 years of experience, Larry Gordon has played a variety of strategic roles in marketing, sales and building alliances. Larry was the Executive Vice President at Capgemini and Kanbay. He was also VP of Global Marketing for Cognizant (Nasdaq: CTSH), a leader in global IT services and Director of Marketing for New York based Information Builders.

"I am excited to join a company that shares a common mission to Clean Machine in creating a global brand for delivering the best technical support to consumers and small businesses. We also share a common approach of utilizing highly skilled talent with leading edge tools, thereby delivering services at incredible price-points, with high margins for our partners",  said Larry Gordon, the newly appointed President of Global Channel Sales at iYogi.

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Blog Archive

  • ▼  2011 (20)
    • ▼  October (1)
      • Computer Help and Support
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  • ►  2009 (41)
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