About PC Support ?

PC support can offer help with a defined problem or failure of the computer or of a software program. Most computer and software manufacturers today offer some kind of support or so-called help desk for owners of their particular computer or software program, but the effectiveness of this support will vary. Help or support in the form of tutorials or how to assistance with program mastery is also widely available, either free or for a service fee.

Website FAQs and User Forums


Almost all vendors of computers and software have a support website where FAQs or user forums will provide help to owners and customers. Some of these forums can be very helpful but only if experts moderate these websites and contribute support solutions known to be effective. Otherwise, some user forums can be a waste of time and potentially dangerous if company experts aren't dispensing the right answers. Some support pages offer free tutorial information or tutoring videos. Some software makers offer outstanding free support materials online for users of their software, but website support sites will be no help to you if your computer can't connect to the Internet.

Text-Based Chat Support


Some manufacturers and vendors offer live Internet chat functions where a user can text-chat with an experienced support technician about questions and problems with a product. These live chat interfaces are often better than user forum support sites, but the live chat format can be awkward. Often the support operator is not an expert in the field at all, but is merely pressing buttons to dispense canned solutions and directions over the chat line.

Live Telephone Support


A few computer and software vendors still offer live telephone tech support, though this is becoming increasingly rare. When they do offer comprehensive telephone support it is usually only offered for a fee, paid in advance by credit card. The exception to this paid support rule may be computers covered by a warranty, although free support even under warranty is also becoming scarce. Free telephone support for warranty-holders may culminate in directions to send back the computer to the manufacturer for inspection or replacement, which can be expensive, risky, create a long delay or result in the loss of your personal data.

Live Remote Support

Many local and national franchise PC repair services and shops offer live remote support using the Windows Remote Assistance program. The PC support technician can take control of your computer over the Internet and repair certain kinds of software issues for you. The technician will then return control of the computer back to you when the repair is complete. These support services are always paid for in advance with a credit card. Remote support requires an Internet connection and cannot help with a hardware-related problem.

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How to Connect to Another Person's PC for Support

Remote Assistance enables a user to connect to and access another computer remotely. If you need to connect to another user's PC to assist in troubleshooting or provide support, the user must send you an attachment via email with the Remote Assistance invitation and password. Once you receive the required information, you can run Remote Assistance to connect to the other person's PC. From there, you can assist the user with their computer issue.

Instructions


Sign in to Windows as an administrator. Click "Start." Click "Control Panel." Type "troubleshooting" into the search bar.


Select "Troubleshooting" from the results. Select "Get Help From a Friend" from the left pane.


Click "Invite Someone to Help You." Click "Offer Remote Assistance to Help Someone."


Click "Use an Invitation File." Locate the RA Invitations file. Click "Open." Input the password when prompted. Click "OK." Once the user approves the connection, you can begin performing troubleshooting or support steps on the PC.


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PC Laptop Computer for Smart Computing

PC laptop computer has become the preference of almost all the segment of users. It has totally replaced the desktop in terms of personal usage. The fundamental of the laptop computer is to give mobile experience to the users due to lightweight and sleek model. However it is lacking on the graphical interface, but the development of modern graphic card provides wonderful substitute to fix the issue.

Before approaching for new PC laptop computer, users must take care of some qualitative features. Go through this descriptive information:-

Size and weight
Size and weight are the two prime reasons, which have enhanced its portability feature. Now the user is free to do computing anywhere. This is extremely low weight format of computer to give you mobile computing experience. Hence it is a dream come true experience. Laptop computer has been classified as netbook, ultraportable, thin and light, desktop replacements and luggables.
Netbooks do not have CD/DVD drive and some ultraportable may remove them as well to save on space. Hence, if you want this feature you must carry them as additional luggage. Similarly for creating thin and light systems it is equipped with swappable media bays, which can interchange between CD/DVD and a spare battery.

Processors

Earlier the PC laptop computer was not comparable to the desktop In terms of functionality. But now with induced Dual-core processors the users are able to manage multi application with adequate speed. Not only performance it will also make battery more durable. Depending upon the requirement, the processor may vary. From economic point of view you may prefer:
Intel Core 2 Duo P7450 and Lower
Intel Core 2 Duo T5800 and Lower
Intel Core 2 Duo T6600 and Lower
Intel Pentium Dual-Core T4400 and Lower
However, if you want to dominate on performance ground with faster Internet access your Laptop computer need to be equipped with following processor:

AMD Athlon Neo MV-40
AMD Athlon Neo X2 L625
Intel Atom N270 and Higher
Intel Atom Z520 and Higher

Memory (RAM)
Memory is a significant criterion that decides the speed of any PC laptop. If we consider about the general purpose than two gigabytes should really solve the purpose. However for advance usage you may consider 4GB.

Displays and video

The display quality depends upon the screen size, video processor and resolution associated resolution power. Wide screen displays are considered the standard. The performance of the computer over 3D images depends highly on graphics and high definition video acceleration.

Some of the advanced graphic processor includes:
NVIDIA GeForce GTX 280M
NVIDIA GeForce 9800M GTS
ATI Mobility Radeon HD 4870
NVIDIA GeForce GTX 260M
NVIDIA GeForce GTX 250M


Networking

PC laptop computer has built in Fast Ethernet and Wi0Fi which provides Internet connectivity with an ease. For a netbook you may consider Ethernet with a value of 802.11b/g. Laptop computer integrated with the 802.11n draft standard is also in trend. Frequent movers are advised for built-in modem or a cellular (WWAN) card.

Battery adaptability
User should take an overview of the comparison chart for battery life of the brands and models. On an average with a batter backup of at least 2 hours is considered good. Do make sure that you have extra battery slots.

Considering the above parameters you can get better experience with your new PC laptop computer. You will be able to perform the desired function.

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Tips to Computer Optimization

Computer optimization is all about maintaining your system so that it works fast with less hardware resources. Generally, a computer may be optimized so that it executes commands more quickly.
Computer optimization is not new for us but there are people who lack this knowledge. In this article we have mentioned some of the methods to enhance system performance. It is found that most of us use certain kind of tools to tune up system performance. However, we like to tell you certain ways of Windows 7 computer optimization which you can do by yourself without any external tool.

1. Users always look at speeding up boot time and usually you can do this by minimizing the number of startup programs that load every-time Windows boot. You can access the list of startup programs by clicking on ‘Start’ then typing ‘msconfig’ into the search box. Now click on the Startup tab and uncheck those programs that you would prefer not to run during startup.

2. I you have a low capacity hard drives that is running without reformatting from a long time then the hard drive will take long time in Windows 7 installation Most of the users frequently install new software but never paid attention about removing the previously installed or unused software.

3. You can also go to add-remove programs and uninstall everything that is not necessary and any program trials that you will not be subscribing to.

4. What we personally believe that shutting down the computer every night is best option to get more from your computer. People always argue that turning a computer on and off constantly is harder on the hard drive. However according to hard drive manufacturers; it is not true with today’s hard drives.

5. When you are continuously installing and uninstalling programs, a hard drive will leave pieces of those programs in different places throughout the entire drive. When the user wants to use a specific program, the hard drive will search for different locations to access that information thus creating a longer wait time. To solve this issue, a hard drive should be defragmented fairly often.

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